Customer Service Executive

Date posted 16.03.2019 Ref number 828563 Job Details
Location
UAE - Abu Dhabi
Type
Promoted
Requirements
Career Level
Mid Level
Minimum Education Level
Bachelors Degree
English Level
Proficient
General Skills
Good Communication Skills
Ability to Join
Within One Month
Responsibilities

Meet, answer and call clients.
Plan, administer and review customer service and after-sales services, and maintain good customer relations.
Check if all related documents for visa processing given to Typist and PRO are correct and complete.
Respond promptly to customer inquiries, handle and resolve customer complaints.
Maintain statements and keep records of customer transactions.
Record details of inquiries, status, comments and complaints
Follow up with clients to complete all procedures to avoid fines.
Communicate, coordinate and conduct weekly meetings with the team members.
Provide feedback on the efficiency of the customer service process.

Salary and Allowance
Salary
Negotiable
Employment Visa
Provided
Transportation
Negotiable
Housing
Negotiable
Medical Insurance
Provided
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