Teller - BankingDate posted 03.12.2019 Ref number 916325 Job Details
Process multi-currency funds transfer to over 100 countries. Handle purchase/ sale of foreign currencies. Handle issuance of demand drafts in over 40 currencies. Handle sale/ encashment of travelers cheques. Process sale/ reload of cash passport money transfer. Balance day's transactions. Cross-sales the company's products and services. Provide service to Retail and Corporate Clients. Assist Customers in filling up remittance applications form, new Bank Account opening process and related services. Offer advice and guidance to Customers if necessary. Handle Customer Queries and Complaints, Resolution/Follow-up, Special Deal and other such activities. Solicit referrals and initiate cross-selling opportunities to existing customers. Handle Foreign Currency, Remittance and other Customer transactions as assigned. Ensure assigned work activities are carried out as per Company policies and procedures, within the stipulated time period for the activity.