Customer Service Executive
Date posted 17.10.2016
Ref number 357620
|Number of Vacancies||1|
|Career Level||Mid Level|
|Minimum Experience||2 - 5 years|
|Minimum Education Level||Bachelors Degree|
|· Problem solving skills
· Communication and interpersonal skills
· Time management skills
· Languages – English and Arabic are essential
· Bachelor degree is preferable
· Good command of computer and Internet usage.
· Highly presentable and positive attitude.
· Arab speakers only.
· 2-3 years’ experience Customer Service.
· Transferable residency.
· Effectively manage large amounts of incoming calls
· Greet customers and assist them in a courteous, enthusiastic, helpful and timely manner.
· Determine customers’ needs and wants.
· Receive and register customers issues related to the exchange or returns of products and assist to resolve them.
· Arrange customer’s products delivery, through coordinating between warehouse delivery team and customers.
· Work closely with the sales team to implement customer suggested improvement in the showroom.
· Perform other duties as instructed, to contribute to the effective management of the customer service functions.
|Salary and Allowance|
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