Customer Service Manager
Date posted 15.10.2016
Ref number 355441
|Location||Saudi Arabia - Jeddah|
|Number of Vacancies||1|
|Career Level||High Level|
|Minimum Experience||7 - 10 years|
|Minimum Education Level||Bachelors Degree|
|Age Preferred||26-50 Years Old|
|Computer Literacy||High Level|
|General Skills||Good Interpersonal Skills|
|Good Problem Solving skills|
|Ability to Join||Within One Month|
Oversee employee performance and development. Assure that customer service quality standards met customer needs. Manage a call center for inbound customer service calls and outbound marketing campaigns. Ensuring that a call center yearly plan is proposed and followed.
Provide emotional customer experience. Coaching staff and providing regular and documented feedback. Report customer feedback.
|Salary and Allowance|
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