Director - Client Engagement

Date posted 13.10.2016

Ref number 354715

Job Details
Location UAE - Dubai
Number of Vacancies 1
Career Level Mid Level
Minimum Experience 7 - 10 years
Minimum Education Level Not Specified
English Level Advanced
Special Requirements
- 8-10 years of client engagement experience in top-tier payments network/merchant and client focused functions/professional services, focused on design thinking facilitation, payments, technology, fintech
- Demonstrated capabilities in top tier client engagements at senior levels – communication, presence, and thought leadership
- Ability and mindset to work collaboratively across various Visa and Innovation functions
- Deep understanding of the payments and fintech landscape and trends using design thinking methodologies. Prior experience working with payments or commerce companies preferred.
- Payments/Merchant background preferred, with thorough understanding of Visa business and organization
- Ability to translate client and partner needs into meaningful problem statements, engagements and tangible collaboration/prototyping programs
- Strong project management skills allowing to successfully manage many projects in parallel.
- World-class client-facing skills and proven ability to engage with C-level executives and drive commercial outcomes
- Fast paced individual able work on own accord but in line with VP of Innovation and Strategic partnerships direction
- Previous Entrepreneur – Have had a startup company (preferred)
- Strong Project Management skills are required.
- Managing multiples projects simultaneously is key.
- Works well under pressure and provides own direction to get the works done.
- Take full ownership of client and partner engagement for the CEMEA Innovation Center, including development of the process, success metrics and activity targets;
- Develop robust, proactive pipeline of tangible collaboration/prototyping projects with clients/partners that will drive c-level sponsorship and engagement, analysis trends from client engagement.
- Collaborate with various account and relationship managers, as well as the SFO, SNG, London and other Innovation Center Sandbox Engagement Directors to plan and deliver a consistent, global client experience
- Work with pooled and dedicated resources in collaboration with various product and businesses within Visa to build content for the Visa innovation narrative
- Develop regional employee engagement programs with the Innovation Center assets to drive employee engagement and development around our innovation agenda
Salary and Allowance
Salary Negotiable
Employment Visa Provided
Transportation Negotiable
Housing Negotiable
Medical Insurance Negotiable
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About Company

Company Size Over 200 Employees

On GULF Market Over 10 Years

Company Type Direct Employer

Director - Client Engagement



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